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Artists

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Help Ordering Shipping

SHIPPING INFORMATION


All orders ship from our warehouse in Shepherdsville, KY, United States. Please be prepared to pay the CUSTOMS DUTY and or TAXES your country charges. Those fees are strictly the responsibility of the buyer. We are NOT and CANNOT be responsible for what your country charges. We do not declare packages at less than paid value, and we do not make special accommodations such as opening your package and only shipping discs.


International Shipping Countries
Wowhd.com reserves the right to refuse orders shipping to certain countries or regions worldwide.


What Countries Do We Ship To?
The following countries are currently available for shipment of goods: Argentina, Australia, Austria, Belgium, Canada, Brazil, Chile, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Liechtenstein, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and United States of America.


My Country Is Not Listed
There are various factors that we take into consideration to determine if we can ship to any given country. If your country is not on the above list please check back in the future to see if we now ship to your country.

Please note: wowhd.com may decide to change the standard shipping carrier for your order based on rate, weight or order make-up at any time. Wowhd.com does not guarantee that your order will ship by any particular carrier or method.

Orders are typically filled within two business days. Backorders are shipped the day we receive the backordered merchandise.

*Not all items will be able to be shipped to all countries. If there are restrictions on an item shipping to your country that portion of your order will be cancelled. You will be notified via email.


Standard Shipping
We offer FREE shipping on your orders via standard delivery. On average, your order will take 8-15 business days to reach you. However, there may be delays and in some cases it can take up to 45 days to arrive. Standard Orders are shipped via Airmail in conjunction with DHL/Globalmail and your local postal service. Your package is delivered by your regular postal worker. DHL/Globalmail helps us expedite delivery by flying your package closer to your destination before injecting the mail into the postal stream. Delivery times vary based on the shipping destination. Unfortunately, there is no way to track these packages. If you wish to track your order you MUST select Expedited Shipping.


NEW!

Expedited Shipping WITH Tracking
We allow you to upgrade you shipping to Expedited for most countries. The ship time for this service is 2 to 5 days depending on the country and is fully trackable. To see the rates, please check the Shipping Method pull down menu in your cart. If you do not see an option for Expedited Shipping, it is not available to your location. Please be advised that only the first shipment will ship via expedited delivery any back orders or future releases will be shipped via standard shipping.